Terms and Conditions, Refund /cancellation Policy
Terms, Conditions and Payment:
- You can enjoy any sessions during the term after your payment received for the current term without any limitation.
- Tunde-World can accept payment via bank transfer , EFT or by cash. Please to check your correct amount to pay by clicking here. Payment should be received before the session started. Please add your full name and Term*number* into the message box.
- Transfers may only be permitted during the same term provided places are available or payment should to be make before the first session start for the term.
- Please note that classes missed are the participant's responsibility and are non-refundable but can make up in any class in the current year.
- Refunds or discounting of fees will be considered only as a result of extreme external impacts or extenuating circumstances.
- Seniors Discount Information: Tunde-World offers a discount for seniors who are not currently employed. Please note that this offer applies only to certain classes, and not to private sessions. The discount is provided by Tunde-World to support clients in need.
- In the event of a tutor being unable to take a class a replacement tutor will be organised for that class. In the case of a qualified tutor not being available to take a missed class, you will be advised of a replacement class date.
- Tunde-World cannot accept responsibility for changes to individual's personal circumstances that prevent attendance. Please note that classes missed are the participant's responsibility and are non-refundable.
- Please observe the scenario below:
For example - Anne registers and pays for a 10-weeks term of Tai chi. Anne has been on holidays and returns to start in the 3rd week of a 10-weeks term. Meaning, Anne has missed 2 sessions of 10. Anne will therefore attend the remaining 8 sessions of Tai chi, but in addition, will participate in an additional 2 sessions of another program of her choosing during a different time slot and/or location to make up the 10 sessions. Anne can do this at another location across the Tunde-world or even in a different program is like Qigong. Anne has emailed the Tunde-world’ staff to confirm which make up sessions she will attend before doing so Tunde-world staff have informed the instructor ahead of time. The makeup lessons should be in the same year anyway ask Tunde for further communication.
Private session / Personal Training /Healing Session and Healing Night Circle
For Cancellation, policy required a minimum of 8 hour ( not including if it is night ) for session Tai chi / Qigong / Reiki / Meditation. Cancellation fee is $5 each time.
- No refunds for Personal Training/Session in 8 hours.
- Refunds or discounting of fees will be considered only as a result of extreme external impacts or extenuating circumstances.
- Please note that classes missed are the participant's responsibility and are non-refundable.
DEPOSITS AND WORKSHOPS PAYMENTS and Cancellation
Deposits and payments for workshops in Australia only are transferable to other workshops prior to the commencement of the workshop (one transfer permitted only), otherwise, they are non-transferrable.
Payment Option
Payment should to do in in advance by Paypal via Booking system, Direct Bank Transfer Payment or in cash before the session start. Please contact Tunde to organise a time that suits you and for bank details.
- A workshop will be confirmed to proceed not later than 14 days prior to its scheduled starting date.
- Workshop registration is only confirmed when full payment has been received from a participant.
- If sufficient confirmed registrations have not been received two weeks in advance of the scheduled starting date, the workshop may be cancelled.
- In the unlikely event that the workshop is cancelled, all confirmed participants will be notified immediately and receive a full refund.
- No refunds or vouchers will be offered once the workshop has commenced.
If a participant chooses to cancel their confirmed registration, or cannot or does not attend the workshop, the following refunds will apply:
- The registered participant may invite another person to substitute their place in the workshop (in which they are registered) at any time at no charge;
- If notice is received 14 or less days from the scheduled starting date, no refund will be offered;
- If notice is received 15 or more days from the scheduled starting date, a 50% refund will be offered.
- Any request to cancel or change an enrollment must be made in writing (preferably by email) to me.
T-shirts
We will gladly exchange any item that arrives faulty or damaged in shipment if advised within 14 days of purchase. Please return the item (faulty T-shirts should be returned with no packaging) to our postal address.
Advanced payments for purchased items such as manuals, T-shirts, consultations, online courses, products, workshops or workshop deposits are strictly non-refundable as per the Australian Consumer law that states when a consumer has a “Change of Mind” the store is not obliged to offer a refund.
If the consumer wishes to exchange a product or transfer the Tunde-World training, treatment, course we will allow this one-time only option as we understand circumstances can change. You can choose from the following:
Pay outstanding balance and on-sell to your nominated buyer. Notify us prior to approve the transfer.
- Nominate a person to transfer the course in which they continue to complete the term payments. Notify us prior to approve the transfer.
- Exchange/transfer to another course/products to an equal amount.
If you wish to discuss these policies and expectations, or have any questions, please contact me.
Otherwise, I look forward to seeing you on the day!